Uploaded item images become squeezed and appear odd?

Audrey

I can see that actual image shapes are not maintained when adding items. The uploaded images become squeezed and appear odd in the listings.

2068 x 2094

Note: My Uploaded Item Image Size is 2068 * 2094

Michael

The image you uploaded is not in the correct dimensions.

You will need to upload the image in one of the following dimensions:

486x355 (recommended)
972x710
1458x1065
1944x1420
2430x1420

But your image is of dimension: 2068x2094 (Incorrect Aspect Ratio)

For example, I have converted your image to a correct aspect ratio which the system can understand.
Please find the attached and upload the image to your item and check on the customer application how it looks.

486 x 355

Above Image Dimension is 486*355